You keep the keys.
We do everything else.
For hands-on landlords who keep control.
- Listing, marketing & referencing
- Tenancy paperwork, deposits & renewals
- Rent tracking, chasing & compliance
Income Leak Audit
See what your current setup costs you.
Don't Just Take Our Word For It
See what landlords have to say about us.
"It's been a relief knowing the rent arrives every month."— Chris, London Landlord
"No more chasing tenants or worrying about voids."— Keith, Cambridge Landlord
Two ways to get started
Chat with us and we'll help you sign up, start-to-finish.
Two ways to get started.
Set yourself up in minutes, or let us do it all for you. Either way — no lock-in, and a 14-day cancellation window before management starts.
Quick Start
£99 set-up · self-serve
Register yourself online in a few minutes. Your dedicated account manager follows up within hours to take it from there.
- Set up online right now
- Account manager follows up within hours
- 14-day cancellation · no lock-in
Done-for-you
£99 set-up · we onboard you
Prefer we handle everything? Chat with us on WhatsApp and we'll arrange for a specialist to call and onboard you start-to-finish.
- We set it all up with you
- Guided by a dedicated specialist
- 14-day cancellation · no lock-in
Three ways to be a landlord. Pick yours.
One clear percentage of rent — nothing hidden. Your rent is always paid direct to you; we run the work around it. Full management lands at 9%, versus the usual +15% on the high street.
You stay in control.
For hands-on landlords who keep control.
- Listing, marketing & referencing
- Tenancy paperwork, deposits & renewals
- Rent tracking, chasing & compliance
Prefer a hand? Live Chat with us
We make sure you get paid.
For busy landlords who want it all handled.
- Everything in Control, fully managed
- Tenant comms & maintenance handled A-to-Z
- Arrears protection & possession management
Prefer a hand? Live Chat with us
Paid even if they don't.
For landlords who want total certainty.
- Everything in Worry Free, fully managed
- Guaranteed rent, paid to you upfront
- Offered after a 3-month assessment
Prefer a hand? Live Chat with us
Everything you get, in full.
The complete service — every line from our guide — plus the short list of at-cost extras with real numbers. Nothing buried, nothing hidden.
- Rental valuation & market advice
- Your photos & video professionally uplifted*1
- Property professionally listed online
- Dynamic re-pricing to attract more prospects
- Tenant enquiry handling & pre-qualification
- WhatsApp warm-up to cut viewing no-shows
- Batch viewings + calendar coordination*
- Prospective tenant negotiations
- Tenant referencing — £10 per applicant, at cost9
- Guarantor sourcing & referencing
- Holding deposit management
- Zero-deposit option (more affordable for some tenants)
- Tenancy agreement drafting & completion
- Security deposit registration
- Move-in inventory + report*2
- Key handover + coordination*3
- Rent paid directly to your account (no middle step)
- Rent tracking & late-payment chasing
- Tenant's move-in inventory reconciliation
- Tenant comms + triage to you or your contacts*4
- Property inspections (up to 4 per year)*5
- Tenant renewal, retention & annual rent review
- Proactive re-letting (reduces vacancy periods)
- Compliance reminders — Gas, EICR, EPC
- Gas, EICR & EPC renewal coordination*6
- Utilities & council-tax change management
- Maintenance troubleshooting (no unnecessary call-outs)
- Source, instruct & schedule your preferred contractors*7
- Pre-move-out inspection management*
- Rent arrears protection & legal possession case management*8
- Move-out inspection & check-out report*
- Deposit-return negotiation & adjudication
- End-of-tenancy cleaning*
- Court attendance as witness*
- Start re-letting before tenant leaves
- Deposit return administration
- Re-marketing at no extra cost
- Landlord property dashboard
- Founding rate locked in for life — we never raise it
- No sales team — onboarding help only, never upsold
- Guaranteed rent upfront (offered after 3-month review)
Tap a plan to compare — every line is in the full desktop table too.
*On-site or in-person attendance can be commissioned at any tier — see the cost guide below. Contractor and safety-certificate costs are always passed at cost, with no markup from RentPaid.
1Photos, video & 3D tour — three options: take your own and we handle all editing, enhancement and listing presentation (included); commission a one-off professional shoot (drone, 3D tour — yours to keep); or a combination.
2Move-in inventory — we produce a professional written report and guide you through your own video walkthrough using our step-by-step checklist. Your footage, our official report. Commission us to attend in person if preferred.
3You keep your keys — always. Handing your property to us never means handing over control. Day-to-day we coordinate access directly with your tenant, so no key is needed from you. The only time a key really matters is a viewing on an empty property — and even then it's your choice: show viewings yourself, use a nominee or local keyholder, or commission us to attend.
4Tenant comms + triage — at 5% Control we receive and triage all tenant contact and pass anything needing action to you or a nominated contact. At 9%+ we handle it A-to-Z.
5Property inspections — request one at any time; we arrange access and coordinate the visit. Your choice: attend yourself (or a nominee), or commission us. Maintenance visits often serve the same purpose, so formal ones become optional.
6Gas, EICR & EPC renewal coordination — we track all expiry dates and batch renewals into a single visit where possible. Attend yourself or commission us; a flat-fee batch option is available.
7Source, instruct & schedule contractors — after we troubleshoot by video, if a specialist is needed we agree the approach with you first, then arrange your preferred contractor or source one. You pay them directly via a payment link — no markup.
8Rent protection, legal dispute & possession — dispute admin and possession case management is included from 9%. Rent & Legal Protection insurance is an optional add-on (~£25/mo, paid direct to the insurer); we maintain the admin either way.
9Tenant referencing — a flat £10 per applicant, passed straight through at cost (credit, right-to-rent, fraud & landlord checks). Never marked up, and separate from your management fee.
The On-Site Menu — pay only when a person attends
The service is in your plan. The only thing charged on top is hands on the ground — £29 per hour (2-hour minimum) whenever a person attends, the same on Control, Worry Free or Guaranteed. On-site help is offered depending on your location.
Prices shown are the third party's fee, passed at cost with no markup. We arrange access with the tenants or you — or commission us to attend in person.
Rent paid direct to you · No client account · No markup · No lock-in
Pay for the work — not the office.
A high-street agent buries call-outs and markups inside a 12–15% fee, whether you use them or not. We do the opposite — most issues we fix over video, and when someone genuinely has to attend, it's a flat, fair rate. Most agents profit when someone gets sent out; we profit when nobody has to.
A flat hourly rate (2-hour minimum) when a person genuinely has to attend — a viewing, an inspection, meeting a contractor — billed only for the time it actually takes. On-site help is offered depending on your location, not a fixed promise. Or pop round and check it yourself. Never baked into your %.
We troubleshoot by video first
Your tenant films the problem and our team — with specialist input where needed — diagnoses it over a video call. Most issues are solved with no call-out: no van, no visit, no charge.
Best quote — or use your own
When a real job is needed we source and compare quotes and put the best price to you. No markup, no kickback. Prefer your own trusted contractor? We coordinate the whole thing around them.
We batch jobs into fewer visits
We group viewings, inspections, maintenance and certificate renewals into as few visits as possible. Have us attend, or do it yourself a couple of times a year — either way, you only pay for what you use.
A high-street % charges you for the office whether you use it or not. We charge for the work — and spend our energy making sure there's less of it.
Not ready to switch? Stop overpaying for repairs anyway.
Keep your own agent and stay fully in control — we just add a layer of oversight so a repair never gets approved without someone checking it's needed and fairly priced. £59 a year — and your first 6 months are free.
We notify your agent — with you CC'd
We send a short, formal note to your agent letting them know repair approvals on your property now route past us first. You're CC'd on everything, so nothing happens behind your back — you stay the decision-maker, we're the second set of eyes.
We troubleshoot by video first
When an issue comes in, we check it over a quick video call with specialist input before anyone is sent out. A lot of "call-outs" turn out to be a reset or a five-minute fix — catching those stops you paying for visits you never needed.
We check every quote against the market
If a real repair is needed, we benchmark the quote against market rates before you approve it. Use your own contractor, attend yourself, or let us arrange one — your call either way. You just never overpay because nobody checked.
First 6 months free. All in — no per-quote fees, no markup.
Pays for itself
One flagged quote usually covers the year.
Your choice on every job: use your own contractor, attend the property yourself, or let us arrange it. The control stays with you — we're the second set of eyes.
Activate Landlord Protector
£59 a year — first 6 months free. Keep your agent — we add the oversight.
Secure Direct Debit via GoCardless. Nothing to pay for 6 months — cancel any time.
Leaving your agent is easier than staying.
Most landlords think switching is a hassle. It's three steps — we do the heavy lifting, and you stay in control the whole way.
- 01
We check your current terms
Send us your agreement. We'll spot the notice period and any catches.
- 02
We serve notice & handle the handover
We coordinate the switch with your current agent and your tenant.
- 03
Your rent starts landing direct with you
From day one with us, it comes straight to your account.
Want your rent paid upfront — even if your tenant doesn't?
With Guaranteed, your rent lands on the same date every month — whether or not your tenant pays.
A letting agency built around one promise: your money stays yours.
Most high-street agents hold your rent in a “client account” and carry the cost of branch networks, shopfronts and vans — overheads you ultimately pay for. Then you wait for them to release your own money back to you.
RentPAID is built leaner on purpose. Our contact, admin and compliance team is consolidated into one focused office, with House Managers and maintenance specialists on the ground for the hands-on work — viewings, inspections and repairs. The full service, without the branch-network overhead.
Your rent is paid straight into your own account. We track every payment and run everything around it — without ever holding a penny of it.
Less overhead, a full, efficient service, and a fee that reflects it.
RentPAID is Rent Paid Ltd · Company No. 14261817.
Every other agent holds your rent. We never touch a penny of it.
Paid straight to you — no client account, no middleman
Paid direct to you
Your tenant's rent goes straight to your account. It never sits in our “client account” — because we don't have one.
Nothing to freeze, nothing to lose
When an agent fails or pays late, your money can be stuck for weeks. Ours can't be — it was never with us in the first place.
We chase, you hold
We do the chasing, the comms and the compliance around your money. You just watch it arrive — on time, in your own account.
Questions landlords ask before they switch.
9% sounds cheap — what's the catch?
There's no catch. We're software-led and run lean, so we cut the overhead — no high-street branches, no vans — not the service. On-site visits are a clear £29/hr (2-hour minimum), only when someone actually attends and where available in your area. One transparent percentage of rent, nothing hidden.
How do I actually get started?
Two ways. Set yourself up online in a few minutes — add your property, pick a plan, and you're in your account with a dedicated manager following up within hours. Or, if you'd rather we did it all, chat to us and a specialist onboards you start to finish. Either way there's no lock-in and a 14-day setup-fee refund.
How can you manage my property if you never hold my rent?
We see the moment your rent lands — or doesn't — and chase it straight away. You stay in control of your own money while we handle the comms and keep you compliant around it — you choose how much we take on, and your rent never passes through us.
How am I billed — is it a cut of whatever rent comes in?
No. Your management fee is a fixed monthly amount, set from your realistic rent when you sign — not a live percentage of whatever happens to land. It's collected by Direct Debit, and your actual rent is always paid straight to your own account. You see the setup fee and the Direct Debit up front, before anything starts.
What's the setup fee, and can I get it back?
It's a one-off £99 — the same whether you set yourself up online or we onboard you start-to-finish. Either way you get a 14-day window to change your mind for a full refund of the setup fee — and there's no lock-in after that.
Can I change my plan later?
Before you sign, yes — switch between Control, Worry Free and Guaranteed anytime in your account, and your agreement updates to match your choice. Once you've signed and started, just message us and we'll sort it. (Guaranteed rent is offered by assessment.)
Is my money safe with no client account?
It's safer. Your rent never leaves your own account, so there's nothing to freeze or delay if anything ever happened to us — because it was never with us in the first place.
What happens if my tenant stops paying?
We see the moment rent doesn't land and start chasing straight away — you're never the last to know. Arrears handling and possession case management are included from 9%. And for qualifying properties, our Guaranteed plan pays your rent to you upfront by assessment, even if the tenant doesn't.
What is guaranteed rent?
For qualifying properties, after a 3-month assessment, we pay your rent to you upfront on the same date every month — even if your tenant doesn't. Ask us to see whether yours qualifies.
Do you handle repairs and maintenance?
Yes. Most issues we diagnose by video first, so there's often no call-out at all. When a real job is needed we compare quotes and pass the lowest to you with no markup — or we work around your own trusted contractor. Where a person genuinely has to attend, on-site help is a clear £29/hr (2-hour minimum), offered depending on your area.
Will my property be advertised properly?
Yes — listing, marketing on the major portals, referencing and re-letting are all inside your management %, with no separate tenant-find fee. Because we never want your property sitting empty, we start lining up your next tenant before the current one leaves.
What changed with the Renters' Rights Act?
Since 1 May 2026, Section 21 'no-fault' evictions are gone and every tenancy is now rolling and periodic. The quiet sting: a tenant can now end a tenancy on just two months' notice. That breaks the old high-street model — agents charge around a month's rent as a tenant-find fee every time someone new moves in, so faster turnover means that fee, plus the void between tenants, lands on you again and again. We keep you fully compliant with the new rules as standard, and our model is built for this new reality rather than quietly profiting from it.
Doesn't a high tenant turnover cost me a fortune in finder's fees?
Not with us. We don't charge a per-tenant finder's fee — listing, marketing, referencing and re-letting are already inside your management %. And because we never want your property sitting empty, we start marketing and lining up your next tenant before the current one leaves, so you avoid the gap and the void. Our 5% Control tier is built for exactly this: hands-on landlords who want to keep the decisions while we handle the admin, the marketing and the constant re-letting that protects your occupancy and income in the post-RRA world.
Are you regulated, and what if I have a complaint?
We're members of The Property Ombudsman (TPO) redress scheme and follow its Code of Practice. Because your rent never sits in a client account, there's nothing of yours to be exposed if anything ever happened to us. If something isn't right, tell your account manager — we have a clear complaints process.
Can I leave whenever I want?
Yes. No lock-in — cancel anytime, just let us know.
Stop letting your agent sit on your rent.
Full management for 9% — and we never touch a penny of what's yours.